Whether you need to notify one large group, several teams, or lots of individuals, do so with the touch of a button. Messages will be sent and delivered in seconds, with real-time response reports.
Crises Control is a cloud based solution protected by enterprise grade security to ensure that the messages you send within your organisation are safe, and that information can’t be leaked when you least need it.
Crises Control is cloud based, and acts independently to your IT infrastructure to remain operational even when everything else isn’t.
Preload messages, instructions, or other media ready to send when you need them. In the heat of a crisis, pre-planned messages will be agreed, correct, calm, and secure, helping your users stay the same way.
The interactive dashboard provides a clear view of communications in progress, message timelines, and recipient responses.
Crises Control can send messages by up to five channels: SMS, email, push message, interactive voice response (IVR) call, Microsoft Teams and web alert. Choose the channel (or channels) that will most likely reach your target audience.
Keep communications open even when your IT infrastructure is down, and improve incident management.
Notify large or small groups of people outside your organisation in an emergency.
Secure, reliable group messaging, with no size limits, acknowledgements and reports.
Emergency PING Mass Notification System – Alert Everyone in Seconds
Efficiently alert everyone in seconds at scale with our Mass Notification System - PING, get the message out fast and ensure rapid response and recovery.
Fast and Effective PING Mass Notification
In times of crisis, every second counts. The PING Mass Notification System by Crises Control enables you to send alerts quickly and efficiently to your emergency response team, employees, and other stakeholders. With multi-channel messaging options, PING ensures that your message reaches everyone, everywhere, and at any time.
Our cloud-based mass notification platform is designed to handle all your mass communication needs. PING mass notification is secure, private, and compliant with data protection regulations such as GDPR. It allows you to communicate with your team outside of crisis situations, ensuring that you are always ready to handle any emergency.
What can I do with Crises Control?
Learn more about Crises Control PING Mass Notification
Benefits of our Mass Notification System
Sound the Alarm Fast
Secure
Always On
Plan Ahead
Interactive Dashboard
Multiple Channels
Multiple Messaging Channels
PING mass notification is a powerful, dedicated messenger, designed for multi-channel messaging, group management, and auditability for compliance purposes.
Send messages via five channels
- SMS text messages - suitable for all phones whether they have the Crises Control app or not
- Emails
- Push alerts - for users who have the Crises Control application and Microsoft Teams
- Interactive voice response (IVR) calls
- Web alerts - for Crises Control users with the desktop app
PING Mass Notification Security and Data Protection
PING mass notification is a secure, private messaging channel within your organisation. It can be used for sending secure messages between people in your organisation outside of crisis situations.
Messages are SSL encrypted (256bit) in transit between devices. Images and videos sent in encrypted messages are sent as link messages rather than actual images. The link leads the receiver to the Crises Control secure cloud, preserving their security.
By sending images and videos as links Crises Control complies with data protection regulations such as GDPR, which require that PII is protected from unauthorised distribution.
Crises Control Windows Desktop App
Download the Crises Control Windows desktop app for notifications direct to your computer. Notifications will appear on the screen even if the app is not open on the computer.
Download the Crises Control Windows desktop app
Crises Control Conference Calls
Some decisions are best made with everyone in the same room. When you are in the middle of a crisis, and your decision makers are all in different places, bring everyone together by conference call.
Benefits of Crises Control conference calling
- Start conference calls on the dashboard with one click
- Participants can join the call through either the mobile or web (desktop) app
- Additional participants can be added to the call at the touch of a button
- Conference calls can support up to 150 participants
- Conference calls take place on Crises Control’s secure, robust conference bridge, independent of your IT or telephone infrastructure
- Conference calls are recorded for audit and post incident review
Integrate Social Media Communications
Social media is an important channel for communicating with the wider public during an emergency. Integrate your public messages with your other messaging channels via Crises Control. Connect your social media accounts to Crises Control, and send out public messages with the press of a button.
Get the right message out to the public as quickly as possible with Crises Control.
Integrate Social Media Communications
2 way messaging
Preloaded templates
Multi channel delivery
Message acknowledgements
Audit trail
Intuitive user experience
Automated alerting
Many supported languages
Geo-locating for employees and app users
Conference calling
No group size limits
Ability to create multiple groups and define messaging for each
Worldwide messaging
FAQs
What is a Mass Notification System?
A Mass Notification System is an essential tool for any organization that needs to communicate with a large number of people quickly and efficiently. It allows businesses to notify their employees, stakeholders, and emergency response teams about critical events in real-time. With the PING Mass Notification System, you can send alerts across multiple channels, including SMS, email, voice, and push notifications. This ensures that you can reach everyone, no matter where they are, and get the right message to the right people at the right time.
What can Ping mass notification system be used for?
Ping is used to send messages between people in your organisation. Think of it as your own private and secure “WhatsApp” but much more powerful. It allows you to send short emergency alerts to your users through multiple communication channels (email, SMS, phone call, push and desktop notifications). 2-way communication is supported and real-time acknowledgement data is collected.
In order to comply with GDPR rules requiring PII to be protected from unauthorized or unconsented distribution, messages are encrypted before they are transmitted from device to device. Photos and videos sent via Ping are not sent directly to the message receiver so that they are not downloaded to their device, but kept in our cloud. They are accessed via the link sent to the message receiver.
Can I send photos and videos via Ping mass notification?
Photos and videos can be sent in messages. In order to comply with GDPR rules requiring PII to be protected from unauthorized or unconsented distribution, photos and videos are sent to the user as a link to a secure space on the Crises Control cloud.
Can I reply to a Ping mass notification?
Yes, you can reply to any person or combination of people, groups, and locations that you have rights to.
How much text can I send in a Ping mass notification?
Ping messages have a length limit of 250 characters.
What type of encryption is used for Ping messages in transit?
All messages in transit are SSL encrypted (256bit).
SSL (Secure Sockets Layer) is a standard security protocol for establishing encrypted links between a web server and a browser in an online communication. SSL technology ensures that all data transmitted between the web server and browser remains encrypted.
When a photo or video is sent to you from another user, you do not receive the photo or video with the message, you receive a link to the Crises Control cloud where you can view it.
How many communication channels can I use to send a Ping mass notification?
Ping messages can be sent through up to five communication channels: SMS, push notification, email, voice call, or desktop notification.
You can choose which channel or channels will reach more of users. The more channels you use the greater the certainty that your message will be received by the recipient.
The system allows you to configure priority and severity settings for any configuration of channels.
Messages can be cascaded with time gaps between channels to avoid spamming users, and to optimise reach and cost control.
How do I know if someone has read and acknowledged my message?
The Crises Control app and the web portal both display the people who have acknowledged the message, or those who have yet to see it in real time.
How do I know if my message has been sent?
All messages sent are logged on the Message Delivery Report, where you can view how many messages were sent, which were successful and which failed. You can download the failed report for information on why the message did not get through.
Can I give people an option to select different responses to a Ping mass notification?
Yes, you can set up multiple choice response options. This information is collected and can be viewed on the web portal or mobile app.
Can I send Ping mass notifications to employees no matter where they are in the world?
Yes, our communication network is very extensive and covers most of the world.
Can I schedule a Ping mass notification to be sent at a certain time?
Yes, a Ping message can be scheduled to go out at a certain time in the future. They can be sent out once or set to go out repeatedly, such as daily or weekly.
Can a Ping mass notification be triggered by an external system?
Yes, external systems can be configured to send emails to Crises Control which will trigger an alert.
Ensure Messages Reach Their Target
Take control of any crisis with the Crises Control mass notifications system
Get the message out to response teams, employees, and even the public quickly and effectively, saving time, money, and even lives.