The Crises Control+ App

Crises Control Plus is the next generation of our trusted crisis management and communication platform. It’s faster, smarter, and more intuitive, built to deliver when pressure is high.

With AI at the core, Crises Control Plus does more than keep teams connected during emergencies. It empowers users and incident managers with real-time insights and intelligent decision support. This is part of our long-term vision, where AI plays an essential role in helping teams respond faster, reduce mistakes, and handle incidents with greater precision.

You can send alerts instantly through SMS, phone calls, push notifications, and email to any number of recipients. The upgraded Control Centre provides a clear operational view, while dynamic reporting tools capture every step for full transparency and accountability.

The interface is clean and responsive, designed to keep you focused and in control. Crises Control Plus helps minimise risk, protect people, and reduce disruption, whether the threat is operational, environmental, or digital.

Stay ready. Stay informed. Put AI to work with Crises Control Plus.

Download Android App

Download iPhone App

The Crises Control App

Crises Control helps organisations keep lines of communication open by making it easy to send notifications (SMS, Phone calls, Push Notifications and Emails) to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation.

Download Android App

Download iPhone App

Crises Control Windows Desktop App

Download the Windows Desktop App for free to receive notifications on your desktop.

Download Windows Desktop App

Crises Control MS Teams Integration

Download the Microsoft Teams integration for free to receive notifications on your Microsoft Teams App.

Why Choose the Crises Control App?

Instant Information Access

Real-Time Notifications

User-Friendly Interface

Collaborative Features

Access Emergency Plans

Task Management

Explore the Crises Control App

FAQs

What devices does Crises Control support?

Crises Control supports iOS and Android phones, tablets, IPads, Windows and macOS. It also supports all mainstream browsers (Internet Explorer, Microsoft Edge, Safari, Google Chrome, Firefox etc.).

Does the Crises Control app work everywhere in the world?

Yes, the service is available all over the world but an internet connection is required to use the app.

How do I download the Crises Control app?

The app is available in the Apple Store or Google Play. You can download the mobile app from this link.

iOS and Android

What is the minimum requirement for downloading the mobile app?

To use the mobile app, your device will need to be Android 10.0+ or iOS 10.0+.

What actions can I perform using the mobile app?

Almost all Crises Control actions can be performed from the mobile app.

For example:

  • Send Ping messages (mass notifications) to a select group of users anywhere in the world
  • Create a conference call bridge on demand
  • Launch a business continuity incident, communicate with responders, share action plans, and track the progress of the incident until resolved
  • Receive, accept, manage, and complete incident tasks
  • Use the SOS panic button to alert your security teams if you are in danger or in need of immediate help
  • Enable ‘Track Me During Travel’ if you are entering a dangerous location and want to be tracked until you are safe
  • See your responsiveness ratings

Will Crises Control work without the app?

Yes, Crises Control does not require a user to have the app installed on their phone.

Crises Control can still send alert messages to the user’s phone by SMS, telephone and emails, as these channels do not require the app.

The app provides a richer experience, adding push notifications to the way you can reach users and providing a simpler way to view and manage tasks. The app is more cost effective because push alert messages are free of charge.

Do I need to register on the website before I can use the app on my device?

Yes, users must have registered their account on the web portal before logging into the app.

The registration process is quick and easy via a verification email invitation. Once this is completed, users are invited by email to download the app to your mobile phone and start using it right away.

What is the Crises Control Microsoft Teams Integration?

The integration allows Crises Control to send real-time alerts and notifications directly to your Microsoft Teams account. It enhances communication by using Teams as an additional push notification method alongside email, SMS, phone calls and mobile app alerts.

Who can use the Microsoft Teams integration?

This feature is available to all Crises Control users with an active Microsoft Teams account. You must also install the Teams Integration app provided by Crises Control to enable the functionality.

How do I install the Crises Control app in Microsoft Teams?

You can install the integration by uploading a custom app in Teams:

  • Go to Apps > Manage your apps > Upload an app.
  • Select the ZIP file from Crises Control (do not unzip it).
  • After installation, enter your Customer ID, authenticate with your Microsoft account, and enable Teams messaging in your Crises Control portal under Settings > Global Configuration.

What types of messages can be sent via Microsoft Teams?

You can send:

  • Ping messages (with one or multiple acknowledgment options)
  • Incident messages (also with one or multiple acknowledgment options)

These messages will appear in Teams and the Crises Control mobile app simultaneously.

Will users get confirmation after acknowledging messages in Teams?

Yes. When a user acknowledges a message sent via Teams, they’ll receive a confirmation response saying "Message acknowledged successfully", ensuring clarity and accountability.